Managing Interpersonal Conflict - Interpersonal Communication Texts (Paperback)William A. Donohue (author)
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To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Publisher: SAGE Publications Inc
Number of pages: 171
Weight: 312 g
Dimensions: 229 x 152 x 10 mm
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