Managing Difficult People: Effective Management Strategies for Handling Challenging Behaviour (Paperback)Karen Mannering (author)
Paperback Published: 01/08/2001
- Not available
Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.
Publisher: Little, Brown Book Group
Weight: 180 g
Dimensions: 215 x 135 mm
Edition: 2nd Revised edition
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