Managing Consultants (Paperback)
  • Managing Consultants (Paperback)
zoom

Managing Consultants (Paperback)

(author)
£33.99
Paperback 152 Pages / Published: 16/11/1995
  • We can order this

Usually dispatched within 3 weeks

  • This item has been added to your basket
Managers are increasingly being convinced from all sides that traditional structures, systems and cultures are no longer appropriate to today's competitive conditions; and that organizations must change fundamentally. It is in the context of these pressures that managers feel it increasingly necessary to seek external support by turning to those who offer some solution to these dilemmas - the management consultants. This book argues that the initial selection of a management consultancy and the subsequent evaluation of the quality of service they deliver are inherently problematic. Two root causes are identified: the structure and dynamics of the management consultancy industry; and the characteristics of the management consultancy service. Timothy Clark examines how these problems are overcome by revealing the foundations of a successful and long-term client-consultant relationship. In a departure from previous analyses of management consultancy he argues that the key to understanding consultancy and its success is to appreciate that successful consultancy, in it methods at least, emphasizes the active management of the client-consultant relationship. At the core of successful consultancy is the art of impression management. A consultant seeks to create a reality which persuades the client that they have purchased a high-quality service. The work of consultants is analysed and understood in terms of the theatrical analogy or dramaturgical metaphor. A consultancy intervention is therefore conceived of as a dramatic event. This is illustrated with reference to two types of consultancy work - executive search (i.e. headhunting) and the work of management gurus.

Publisher: Open University Press
ISBN: 9780335192199
Number of pages: 152
Weight: 1 g
Dimensions: 85 x 54 x 5 mm

You may also be interested in...

How To Deal With Difficult People
Added to basket
Purple Cow
Added to basket
£9.99
Paperback
Managing People
Added to basket
DK
£5.99
Paperback
The One Minute Manager Meets the Monkey
Added to basket
Getting Things Done
Added to basket
£13.99
Paperback
Leadership
Added to basket
£12.99   £9.99
Paperback
Start a Small Business
Added to basket
Corporate Financial Management
Added to basket
Leadership
Added to basket
DK
£5.99
Paperback
S.U.M.O (Shut Up, Move On)
Added to basket
Essentialism
Added to basket
£12.99
Paperback
Project Management for Dummies - UK
Added to basket
Scrum
Added to basket
£9.99
Paperback

Reviews

Please sign in to write a review

Your review has been submitted successfully.