Managing Conflict (Paperback)Gill Taylor (author)
Paperback 128 Pages / Published: 01/06/2000
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This book for voluntary sector managers and their teams examines conflict at work and offers strategies for dealing with it. Disagreements between managers and employees, members of a team, or workers and clients can have destructive effects on the individuals concerned and on the work of the organisation. Adopting the same lively, scenario-based approach as in her previous books, Gill Taylor provides helpful advice, and reassurance that everyone can improve their conflict resolution skills.
Publisher: Directory of Social Change
Number of pages: 128
Dimensions: 244 x 169 x 7 mm
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