Managing Conflict in the Workplace 4th Edition: How to Develop Trust and Understanding and Manage Disagreements (Paperback)
  • Managing Conflict in the Workplace 4th Edition: How to Develop Trust and Understanding and Manage Disagreements (Paperback)
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Managing Conflict in the Workplace 4th Edition: How to Develop Trust and Understanding and Manage Disagreements (Paperback)

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£9.99
Paperback 144 Pages
Published: 28/05/2010
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This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.

Contents: About the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.

Publisher: Little, Brown Book Group
ISBN: 9781845284138
Number of pages: 144
Weight: 180 g
Dimensions: 234 x 152 x 26 mm

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