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Managing Aggression - The Social Work Skills Series (Paperback)
  • Managing Aggression - The Social Work Skills Series (Paperback)
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Managing Aggression - The Social Work Skills Series (Paperback)

(author)
£29.99
Paperback 208 Pages / Published: 27/09/2001
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How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Publisher: Taylor & Francis Ltd
ISBN: 9780415243803
Number of pages: 208
Weight: 385 g
Dimensions: 246 x 174 x 10 mm

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