Managing Aggression - The Social Work Skills Series (Paperback)Ray Braithwaite (author)
Paperback 208 Pages / Published: 27/09/2001
- We can order this
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
Publisher: Taylor & Francis Ltd
Number of pages: 208
Weight: 385 g
Dimensions: 246 x 174 x 10 mm
You may also be interested in...
Please sign in to write a review
Simply reserve online and pay at the counter when you collect. Available in shop from just two hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at