Making the Connections: Using Internal Communication to Turn Strategy into Action: Using Internal Communication to Turn Strategy into Action (Hardback)Bill Quirke (author)
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This title was first published in 2000: Examines how businesses can use internal communication to achieve differentiation, improve quality, customer service and innovation, and to manage change more effectively. The book describes the why, the what and the how of internal communication.
Publisher: Taylor & Francis Ltd
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