Making Customers Matter - Harvard Lessons Learned (Paperback)
  • Making Customers Matter - Harvard Lessons Learned (Paperback)
zoom

Making Customers Matter - Harvard Lessons Learned (Paperback)

(author)
£8.99
Paperback 112 Pages / Published: 16/05/2010
  • Not available

This product is currently unavailable.

  • This item has been added to your basket
Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online. A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders. FEATURING INTERVIEWS WITH: William Johnson, H.J. Heinz Company Paul Skinner, Shell Oil Products Company William Lamar, Jr., McDonald's USA Jeb Dasteel, Oracle And other top business leaders

Publisher: Harvard Business Review Press
ISBN: 9781422139882
Number of pages: 112
Weight: 100 g
Dimensions: 182 x 112 x 9 mm

You may also be interested in...

Brilliant Customer Service
Added to basket
How to Have Your Cake and Eat it too
Added to basket
The Connected Company
Added to basket
£17.99
Paperback
How To Become A Rainmaker
Added to basket
The Customer Rules
Added to basket
£12.99
Paperback
Customer's New Voice
Added to basket
The Thank You Economy
Added to basket
Habit
Added to basket
£21.99
Paperback
Successful Customer Service
Added to basket
Just Looking Thanks!
Added to basket
£7.99
Paperback
The Service Innovation Handbook
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.