Listen to Me, Listen to You: A step-by-step guide to communication skills training
Mandy Kotzman (author), Anne Kotzman (author)
£52.50
Mixed media product
136 Pages /
Published: 30/11/2008
- Not available
This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A Practical Guide to Self-awareness, Communication Skills and Conflict Management. It is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings: Orientation; Self-esteem; Self-awareness and self-knowledge; Effective listening; Self-assertion; Managing conflict collaboratively; Reflection and closure.
Publisher: Australian Council Educational Research (ACER)
ISBN: 9780864318640
Number of pages: 136
Weight: 518 g
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