ITIL Foundation Exam Study Guide (Paperback)
  • ITIL Foundation Exam Study Guide (Paperback)
zoom

ITIL Foundation Exam Study Guide (Paperback)

(author), (author)
£24.99
Paperback 408 Pages / Published: 24/08/2012
  • Not available

This product is currently unavailable

This product is currently unavailable.

  • This item has been added to your basket
Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. * Offers an introduction to IT service management and ITIL V3 service strategy * Highlights the topics of service design and development and the service management processes * Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation * Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology * Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Publisher: John Wiley & Sons Inc
ISBN: 9781119942757
Number of pages: 408
Weight: 754 g
Dimensions: 234 x 186 x 17 mm

You may also be interested in...

Coach Yourself to Success
Added to basket
Happy Money
Added to basket
£9.99
Paperback
The Coach's Mind Manual
Added to basket
Driving Down Cost
Added to basket
£14.99
Paperback
Valuing and Selling Your Business
Added to basket
Fish!
Added to basket
£9.99
Paperback
Gung Ho!
Added to basket
£8.99
Paperback
Get A Grip
Added to basket
£12.99
Paperback
Employee Engagement For Dummies
Added to basket
Data Science for Business
Added to basket
Delivering Personal Health Budgets
Added to basket
Corporate Finance For Dummies - UK
Added to basket
Hooked
Added to basket
£12.99
Hardback

Please sign in to write a review

Your review has been submitted successfully.