It Service Management: Version 2 (French Version): A Companion to the it Infrastructure Library (Paperback)IT Service Management Forum (author)
Paperback Published: 31/08/2001
- Not available
A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.
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