Your Waterstones card is changing, introducing...
ISO 9001:2008 for Small Businesses (Hardback)
  • ISO 9001:2008 for Small Businesses (Hardback)

ISO 9001:2008 for Small Businesses (Hardback)

1 Review Sign in to write a review
Hardback 616 Pages / Published: 28/11/2013
  • We can order this

Usually despatched within 3 weeks

  • This item has been added to your basket

Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small businesses who are unlikely to have quality assurance experts on the payroll. However, it is still possible to achieve compliance without the need for expensive consultancy or training that takes you out of the office! Ray Tricker has already guided hundreds of businesses through the challenge and this, the 5th edition of his life-saving ISO guide, has been rewritten and refined following 5 years' field use of working with the standard.

The one area that an organisation (particularly a small business) always wants to know is `how much is it going to cost to implement and operate a QMS compliant with ISO 9001: 2008 - and is it going to be worth the trouble?!' Due to popular demand, Edition 5 now includes a brand new chapter on the cost of implementing ISO 9001:2008.

This edition provides:

Relevant examples that put the concepts and requirements of the standard into a real-life context

Down to earth explanations to help you determine what you need to work in compliance with and/or achieve certification to ISO 9001:2008

An example of a complete, generic, Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Work Instructions

Access to a free, software copy of this generic QMS files (available from the author) to give you a starting-point from which to develop your own documentation.

ISO 9001:2008 is the most widely followed quality management standard and the rewards can be great, opening up new business opportunities, as well as bringing real improvements to your processes and outputs.

Publisher: Taylor & Francis Ltd
ISBN: 9780415703871
Number of pages: 616
Weight: 1134 g
Dimensions: 235 x 159 x 33 mm
Edition: 5th New edition


This book has several gems and would be of value to a consultant, trainer or a company in either a high-value, low-volume or low-value, high-volume operation that has the services of a dedicated quality professional.

David Hendren, Qualityworld magazine

Quality Management remains one of the fundamental ways by which organisations coordinate and maximise the value of their resources. Despite this it remains a considerable challenge to all organisations, particularly smaller enterprises. This text is a useful guide for those that are either beginning the journey toward ISO 9001 or are refining their existing systems.

Gareth White, Senior Lecturer, C-SCOPE, University of Glamorgan

You may also be interested in...

The KPI Book
Added to basket
What is Lean Six Sigma
Added to basket
Advanced Quality Planning
Added to basket
Total Quality Management (TQM)
Added to basket
The Periodic Service Review
Added to basket
The Remedy
Added to basket
Six Sigma in HR Transformation
Added to basket
5S Kaizen in 90 Minutes
Added to basket
Scaling up Excellence
Added to basket
Six Sigma For Dummies
Added to basket
The Six Sigma Handbook, Fourth Edition
Added to basket
The Lean Machine
Added to basket


View all

“A must for anyone small enterprise embarking on ISO certification !!!!!!”

I purchased this book to assist me in a new job as a Quality Manager for a Kenyan company. It is well structured and informative with many hints on what to do. There are clear guidelines for the uninitiated and... More

Paperback edition
27th April 2015
Helpful? Upvote 3

Please sign in to write a review

Your review has been submitted successfully.