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Introduction to Service Engineering (Hardback)
  • Introduction to Service Engineering (Hardback)

Introduction to Service Engineering (Hardback)

(author), (editor)
Hardback 672 Pages / Published: 26/01/2010
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College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, I ntroduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. The book provides examples, problems, real world case studies, and a solutions manual. As the first book to globally bring together experts on all aspects of service engineering, this resource serves as a much-needed guide to both the processes and the management of service.

Publisher: John Wiley and Sons Ltd
ISBN: 9780470382417
Number of pages: 672
Weight: 1300 g
Dimensions: 241 x 194 x 41 mm

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