International English for Call Centres (Paperback)
  • International English for Call Centres (Paperback)
zoom

International English for Call Centres (Paperback)

£35.10
Paperback Published: 25/01/2011
  • Publisher reprinting

Temporarily out of stock

This product is currently unavailable.

  • This item has been added to your basket
Written in a lively and personal style using examples from real-life situation to illustrate the communication problems experienced by UK customers and overseas call centre staff. The authors offer advice and practice on how to improve communication along with resources to improve English language skills and knowledge of life in the UK.

Publisher: Macmillan Education
ISBN: 9780230638969
Weight: 545 g
Dimensions: 295 x 213 x 10 mm

You may also be interested in...

Professional English in Use Law
Added to basket
Success with BEC Vantage
Added to basket
Business Gram Builder Student's Book Pack New Edition
Added to basket
Teaching English Grammar
Added to basket
Express Series: English for Accounting
Added to basket
Business Speaking
Added to basket
Grammar for Business with Audio CD
Added to basket
Workplace English 2
Added to basket
£19.99
Mixed media product
Business Vocabulary in Practice
Added to basket
Business Grammar & Practice
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.