Information and Communication Technologies in Hospitality and Tourism: Applications and Management (Paperback)Marianna Sigala (author)
Paperback 288 Pages / Published: 01/01/2015
- Out of stock
"Information and Communication Technologies in Hospitality and Tourism: Applications and Management" is a clear, up-to-the-minute insight into the latest information and communication technology applications in the hospitality and tourism business. By adopting and applying cutting-edge research, theories and concepts from generic disciplines (information management, information systems and strategic management), and putting them in the context of the tourism and hospitality industry, it provides an enhanced and practical understanding of ICT applications management. With a user-friendly structure, each chapter is followed by mini-case studies to illustrate key concepts, reinforce learning and offer questions for discussion. In line with the speed and continuous evolution in this topic, additional teaching and learning material for both students and lecturers will be continually updated on the books' website, including: PowerPoint slides for lectures; a more comprehensive and updated reading list; links to useful websites; updated case studies and discussion questions; and, clear, up-to-the-minute insight into the development and management of the latest Information & Communication Technologies (ICT) applications in the hospitality and tourism industry. The book identifies, analyses and illustrates the use of ICT tools. It covers and investigates a wide area (e.g. e-HRM) and emerging (e.g.wireless/mobile) ICT applications and applies generic theories by providing examples in both tourism and hospitality.
Publisher: Elsevier Science & Technology
Number of pages: 288
Dimensions: 235 x 191 mm
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