IM and SMS Reference Services for Libraries - Tech Set 19 (Paperback)
  • IM and SMS Reference Services for Libraries - Tech Set 19 (Paperback)
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IM and SMS Reference Services for Libraries - Tech Set 19 (Paperback)

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£34.95
Paperback 118 Pages / Published: 02/06/2012
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This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training programme for librarians and how to build an internship program to expand the service.
The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service.
Part of the award-winning TECH SET series, this highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

Publisher: Facet Publishing
ISBN: 9781856048446
Number of pages: 118
Dimensions: 229 x 152 mm

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