This ILT Series course teaches students the fundamentals of solving business problems. It introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed to for effective problem solving. Students will also learn how to avoid inappropriate responses to problems, identify types of problem solvers, overcome barriers to problem solving, and identify phases of the problem-solving process. Activities also cover the process for generating solution options and a method for prioritizing problems, the ability to identify a problem's root causes, develop and implement an effective solution, track the success of your solution, and define multiple analysis techniques and different methods to reach conclusions. Students also learn about logical and creative thinking, quantitative and qualitative analysis techniques, reasoning, and conclusions. Comes with a companion CBT program.
Publisher: Cengage Learning, Inc
Number of pages: 120
Edition: Teacher ed.
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