Human Resource Management for the Hospitality Industry (Paperback)Karen Eich Drummond (author)
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Comprehensive guidance toward HR functions in hospitality
Employee excellence is a cornerstone of success in the hospitality industry, and the human resources department is the backbone of good business. Human Resource Management for the Hospitality Industry covers all aspects of the HR function and the ways in which it meets the unique needs of restaurants, hotels, and related businesses. From staffing and unions to health and safety, communication, conflict resolution, and more, the role's responsibilities are clearly defined and explained. Relevant legal statutes and supplementary resources provide the highly practical guidance HR professionals can use immediately on the job.
Publisher: John Wiley & Sons Inc
Number of pages: 368
Weight: 688 g
Dimensions: 234 x 193 x 19 mm
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