Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people.
This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager's role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps.
HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.
Publisher: Taylor & Francis Ltd
Number of pages: 234
Weight: 630 g
Dimensions: 235 x 159 mm
Edition: 3rd New edition
"If you need to read just one book on human performance improvement, this is the right one!"
Wayne Chen, Senior Vice President of DiDi, China
"This book is a must-read for performance improvement specialists who want to make a transformational difference in their organizations. Particularly valuable to readers is a clear and concise road map for how to move from training to human performance improvement and the competencies needed to make this change a reality. A required addition to your professional library."
G.M. (Bud) Benscoter, PhD., Owner, GMB Performance Group; Faculty Member, Boise State University and Wilmington (DE) University, USA
"HPI is a dynamic process and the authors have superbly captured how this process is applied in a rapidly changing and complex workplace, examining the trends and patterns of workplace performance through actual case studies of international companies. A great read!"
Dennis Mankin, Managing Partner and Senior Consultant, Platinum Performance Partners LLC, USA
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