How to Resolve Conflict Effectively: Participant's Workbook - Active Training Series (Paperback)
  • How to Resolve Conflict Effectively: Participant's Workbook - Active Training Series (Paperback)
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How to Resolve Conflict Effectively: Participant's Workbook - Active Training Series (Paperback)

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£10.99
Paperback Published: 07/01/2005
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Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit creating a win--win situation. How to Resolve Conflict Effectively, Participant's Workbook from the popular 60--Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win--win situations. Specifically, you will learn how to * Get tension right out on the table * Figure out what's bothering the other person * Communicate the real, underlying concerns

Publisher: John Wiley & Sons Inc
ISBN: 9780787973568
Weight: 103 g
Dimensions: 240 x 209 x 2 mm

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