The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.
Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.
Publisher: Wolters-Noordhoff B.V.
Number of pages: 286
Weight: 470 g
Dimensions: 248 x 171 x 18 mm