The authors have produced a handbook that will serve two audiences: a tool that can be used to create knowledge-based systems (practitioners, developers, and evaluators) and a framework that will stimulate more research in the area (academic researchers and students). To accomplish this, the handbook is built around a conceptual framework that integrates the different types of evaluations into the system of development process. The kinds of questions that can be answered, and the methods available for answering them, will change throughout the system development life cycle. And throughout this process, one needs to know what can be done, and what can't. It is this dichotomy that addresses needs in both the practitioner and academic research audiences.
Publisher: Springer-Verlag New York Inc.
Number of pages: 392
Weight: 635 g
Dimensions: 235 x 155 x 21 mm
Edition: Softcover reprint of the original 1st ed. 199
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