Scholars and practitioners of public management have stressed the importance of such varied concepts as efficiency, process, systems and capacity as key to running effective government programmes. While acknowledging the usefulness of each of these criteria, the authors of this book argue that one quality above all is crucial to the overall performance of government: effective management. Examining government performance at the federal, state and local levels, the authors present analyses of public management systems in all 50 US states, the 35 largest cities, 40 large counties and a number of federal agencies. They examine systems for financial management, human resources management, information technology management, capital management and systems for managing results. While acknowledging the political context of all public administration systems, they argue that effective management of these systems nevertheless provides the key to good government performance.
Publisher: Johns Hopkins University Press
Number of pages: 208
Weight: 408 g
Dimensions: 229 x 152 x 19 mm
"The authors of this volume argue that one quality above all is crucial to the overall performance of government: effective management." -- International Review of Administrative Sciences
"An ambitious and well-publicized attempt to define criteria for measuring government performance... Well argued and rich in material." -- Sandford Borins, Journal of Public Administration Research and Theory
"This slim volume, a seminal study, provides a positive picture of public managers eager to learn and to create management capacity, which is posited as the key to governmental performance... A must read for students of public management." -- Choice