Change is a fact of business life - just as it is a feature of personal life. This study details deliberate and planned actions intended to bring about a strategic improvement. It concerns turning vision into practice and using change as an opportunity for an organization to reconsider its purpose, its objective, to understand its core capabilities and to redefine its core processes. This book is for those who are convinced that the world is not going to stop changing and that a method and set of techniques could be instrumental in driving the business forward. The author hopes that the skill and intuition of good managers can be complemented with a systematic understanding of the generic mechanisms behind organizations, so that sustainable and resilient business processes can be designed.
Publisher: John Wiley and Sons Ltd