From Brows to Trust: Evaluating Embodied Conversational Agents - Human-Computer Interaction Series 7 (Paperback)
  • From Brows to Trust: Evaluating Embodied Conversational Agents - Human-Computer Interaction Series 7 (Paperback)
zoom

From Brows to Trust: Evaluating Embodied Conversational Agents - Human-Computer Interaction Series 7 (Paperback)

(editor), (editor)
£119.99
Paperback 352 Pages / Published: 28/10/2010
  • We can order this

Usually despatched within 3 weeks

  • This item has been added to your basket

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.

The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.

This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.

The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.

Publisher: Springer
ISBN: 9789048167135
Number of pages: 352
Weight: 592 g
Dimensions: 240 x 160 x 19 mm
Edition: 1st ed. Softcover of orig. ed. 2004

You may also be interested in...

Don't Make Me Think, Revisited
Added to basket
Bootstrap
Added to basket
£15.99
Paperback
UX Strategy
Added to basket
£27.99
Paperback
Rocket Surgery Made Easy
Added to basket
The Best Interface Is No Interface
Added to basket

Reviews

Please sign in to write a review

Your review has been submitted successfully.