The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
Publisher: Taylor & Francis Ltd
Number of pages: 192
Weight: 272 g
Dimensions: 229 x 152 x 15 mm
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