Effective Telephoning (DVD)
  • Effective Telephoning (DVD)

Effective Telephoning (DVD)

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DVD Published: 26/01/2006
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Effective Telephoning builds learners' confidence in making and receiving calls in English.
The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way.
The calls take place between an American and a British company, presenting learners with a variety of language models and business styles.

Publisher: Oxford University Press
ISBN: 9780194595469
Weight: 87 g
Dimensions: 190 x 135 x 15 mm

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