Difficult Conversations In A Week: How To Have Better Conversations In Seven Simple Steps (Paperback)Martin Manser (author)
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Sunday: Why are conversations difficult?
Monday: Considering emotions
Tuesday: Listening well
Wednesday: Treating colleagues with respect
Theusday: Preparing well
Friday: Seeking change
Saturday: Develop trusting relationships
Publisher: Hodder & Stoughton General Division
Number of pages: 128
Weight: 130 g
Dimensions: 197 x 131 x 10 mm
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