Developing Strategic Marketing Plans That Really Work: A Toolkit for Public Libraries (Paperback)Terry Kendrick (author)
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This highly practical and down-to-earth book, with free downloadable templates and forms on the web, will de-mystify the marketing planning process and set it in the context of modern public library services. Through a series of easy to implement process steps and ideas the reader will see not just what is possible but what is likely to work quickly, and deliver real impact on performance indicators, in a public library context. The book is structured as follows: strategic marketing planning for public libraries: an introductionambition as the basis for marketing planningmaking sense of the market for your public library servicescreating segment-specific value propositions for users and non-userspriorities: making sound choicesclear objectives and winning strategiesattention-grabbing marketing communicationsimplementation and quick progress. Readership: The text is fully international in scope and is written for all those practitioners who recognize the importance of marketing in shaping and positively influencing the direction of public library services.
Publisher: Facet Publishing
Number of pages: 240
Weight: 161 g
Dimensions: 232 x 156 x 17 mm
"For the busy practitioner, who may or may not know all this, the book is attractive, ready for use, with advice and checklists, and at last a credible link with objectives and decisions...Facet have developed a sensible and topical book here that moves beyond the merely"deja vu" because it is so practical and uncondescending...Kendrick brings a practical trainer's eye to helping people get to the meat...well worth buying." -- Library Review
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