Designing the Best Call Center for Your Business (Paperback)
  • Designing the Best Call Center for Your Business (Paperback)
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Designing the Best Call Center for Your Business (Paperback)

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£42.99
Paperback 300 Pages / Published: 02/01/2005
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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f

Publisher: Taylor & Francis Ltd
ISBN: 9781578203130
Number of pages: 300
Weight: 612 g
Dimensions: 229 x 152 x 20 mm
Edition: 2nd New edition

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