Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants (Paperback)
  • Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants (Paperback)
zoom

Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants (Paperback)

(author)
£50.00
Paperback 360 Pages / Published: 03/10/2006
  • We can order this

Usually dispatched within 1 week

  • This item has been added to your basket
Demystifying Outsourcing emphasizes the importance of building partnerships with consultants and vendors to achieve results. Training managers who utilize this resource will build their confidence and strengthen their outsourcing capabilities as they navigate complex outsourced projects. As a comprehensive toolkit, the book takes the reader step by step through an outsourced initiative. Numerous stories bring the challenges of outsourcing to light. Practical tips and tools, and worksheets on the accompanying CD can be tailored easily to any project. Topics include: * Current trends and guiding principles in outsourcing * A strategic sourcing decision model to help managers make wise choices about what to outsource and what to retain * Identifying and selecting outsourcing partners * The RFP process and contract negotiations * Positioning consultants and vendors in the organization * Design, delivery and program evaluation of outsourced initiatives * Special situations such as dealing with conflict, inheriting a consultant and working with multiple consultants and vendors Debbie Friedman is Operating Vice President at Federated Department Stores, where she heads up the Federated Leadership Institute, a training function whose mission is to strengthen the leadership capabilities of the top 1,800 executives.

Publisher: John Wiley & Sons Inc
ISBN: 9780787979416
Number of pages: 360
Weight: 714 g
Dimensions: 233 x 180 x 27 mm


MEDIA REVIEWS
This book is a good complement to all the books on how to be a consultant. It gives unique and practical advice on how to hire consultants and outside resources. It may be that the thinking and wisdom of the client in the hiring decision are more important than the skills of the consultant." ?Peter Block, author, Flawless Consulting "Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives?from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level." ?David Giber, senior vice president, Linkage, Inc. "The author's in-depth and real-world experiences are evidenced in this book. It is filled with tools, tips, and techniques guaranteed to maximize the results you obtain from your partnerships with consultants and suppliers." ?Dana Gaines Robinson, coauthor, Performance Consulting and Strategic Business Partner "Debbie Friedman has produced a wonderful overview of what we all need to know and practice when working with learning consultants. From strategy, to selection, management, and conflict, she delivers powerful insights between theory and practical experience. A must read for training managers." ?Wm. Douglas Harward, CEO and founder, TrainingOutsourcing.com, Inc. "Friedman offers practical tips, tools, and expertise that will enable training managers to successfully build winning relationships with vendors and consultants. This book is a must read for training managers who need to maximize the strategic value from outsourcing." ?Merrill C. Anderson, chief executive officer, MetrixGlobal, LLC

You may also be interested in...

Snakes in Suits
Added to basket
£12.99
Paperback
The Glass Closet
Added to basket
£9.99
Paperback
Managing People
Added to basket
DK
£5.99
Paperback
The Little Book of Big Coaching Models
Added to basket
Fish!
Added to basket
£9.99
Paperback
Resolving Conflicts at Work
Added to basket
The Essentials of Project Management
Added to basket
Managing Others: Teams and Individuals
Added to basket
Gung Ho!
Added to basket
£8.99
Paperback
The Conflict Resolution Toolbox
Added to basket
Human Resources Kit For Dummies
Added to basket
Quiet Leadership
Added to basket
£10.99
Paperback
Health & Safety at Work Essentials
Added to basket

Please sign in to write a review

Your review has been submitted successfully.