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Delivering Profitable Value (Paperback)
  • Delivering Profitable Value (Paperback)

Delivering Profitable Value (Paperback)

Paperback 336 Pages / Published: 28/01/2000
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Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.

ISBN: 9780738201627
Number of pages: 336
Weight: 481 g
Dimensions: 229 x 152 x 22 mm

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