Delivering Happiness: A Path to Profits, Passion and Purpose (Paperback)Tony Hsieh (author)
- In stock
*Pay brand-new employees $2,000 to quit
*Make customer service the responsibility of the entire company-not just a department
*Focus on company culture as the no.1 priority
*Apply research from the science of happiness to running a business
*Help employees grow-both personally and professionally
*Seek to change the world
*Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
Publisher: Little, Brown & Company
Number of pages: 304
Weight: 153 g
Dimensions: 170 x 106 x 22 mm
You may also be interested in...
“Best business book ever written!”
It's very easy to read and extremely enjoyable.
I've started reading it before going to bed, thinking it would be just another boring business book, but it turned out to be a very motivating life story about... More
This book really delivers! It is truly an accessible, funny touching and insightful journey of discovery. It has been written well so, as a business publication, it is actually easy to read IE can be comfortably... More
Please sign in to write a review
Would you like to proceed to the App store to download the Waterstones App?
Alternatively, for multiple items you may find it easier to add to basket, then pay online and collect in as little as 2 hours, subject to availability.