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Deliver a Service to Customers: Bsbcmn208a (Spiral bound)
  • Deliver a Service to Customers: Bsbcmn208a (Spiral bound)
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Deliver a Service to Customers: Bsbcmn208a (Spiral bound)

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£12.95
Spiral bound 89 Pages / Published: 01/03/2002
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Supports the Business Services Training Package Common Unit 208A, 'Deliver a Service to Customers'. This book gives extensive information and instruction on identifying customers; determining their needs and deciding what sorts of products or services best suit their requirements. Exercises are presented in an enjoyable way.

Publisher: Software Publications
ISBN: 9781877292934
Number of pages: 89
Weight: 286 g
Dimensions: 298 x 213 x 8 mm

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