Delighting Your Customers: Delivering Excellent Customer Service... Without Breaking the Bank (Paperback)
  • Delighting Your Customers: Delivering Excellent Customer Service... Without Breaking the Bank (Paperback)
zoom

Delighting Your Customers: Delivering Excellent Customer Service... Without Breaking the Bank (Paperback)

(author)
£4.99
Paperback 160 Pages / Published: 05/11/2015
  • Out of stock

This product is currently unavailable.

  • This item has been added to your basket
The Business on a Shoestring series helps small business owners grow their business imaginatively, effectively and without spending a fortune. Aimed at entrepreneurs with plenty of vision and commitment but not a lot of cash, each book is packed with ideas that really work, real-life examples, step-by-step advice and sources of further information. Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This edition offers invaluable advice on: Understanding your customers, Asking for feedback...and learning from it, Creating a customer service strategy, Hiring the right people, Setting up and implementing complaint processes, Adding a personal touch. Being creative...But making sure you can deliver and Learning from your competitors.

Publisher: Bloomsbury Qatar Foundation Publishing
ISBN: 9789927101052
Number of pages: 160
Dimensions: 198 x 129 mm

You may also be interested in...

Brilliant Customer Service
Added to basket
Hug Your Customers
Added to basket
Raving Fans!
Added to basket
£8.99
Paperback
How To Become A Rainmaker
Added to basket
Just Looking Thanks!
Added to basket
£7.99
Paperback
Copy, Copy, Copy
Added to basket
£24.99
Paperback
Customer Service in Ireland
Added to basket
The Trusted Advisor
Added to basket
Habit
Added to basket
£21.99
Paperback
Customer's New Voice
Added to basket
The Customer Rules
Added to basket
£12.99
Paperback
On Purpose
Added to basket
£19.99
Paperback

Reviews

Please sign in to write a review

Your review has been submitted successfully.