Defusing the Angry Patron: A How-to-Do-it Manual for Librarians (Paperback)
  • Defusing the Angry Patron: A How-to-Do-it Manual for Librarians (Paperback)
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Defusing the Angry Patron: A How-to-Do-it Manual for Librarians (Paperback)

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£60.50
Paperback 115 Pages / Published: 15/01/2011
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Publisher: Neal-Schuman Publishers Inc
ISBN: 9781555707316
Number of pages: 115
Weight: 399 g
Dimensions: 279 x 216 x 13 mm
Edition: 2nd Revised edition

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