Dealing with Difficult People: Workbook and Tape SetJulie Hay (author)
Mixed media product Published: 01/05/1998
- Not available
Aiming to show the reader how to deal effectively with others in the workplace, this text examines: how to build rapport and get on someone else's wavelength; maintaining good relationships; effective channels of communication, and when to use them; working styles, and how they help and hinder us; and motivating yourself and others, and persuasion and leadership styles for maximum motivation and impact.
Publisher: Sherwood Publishing
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