Publisher: Simon & Schuster
Number of pages: 276
Weight: 540 g
Dimensions: 240 x 160 x 27 mm
President, Kroeger Associates
For every corporate attorney and any CEO whose company has more than 100 employees, this is real world process and problem-solving.
Director, External Affairs, Southwestern Bell Telephone Company
Offers a new approach to old problems. A virtual jumping off the path for companies in finding a route to problem solving.
President, Search For Common Ground
Wonderfully subversive of the established order. Among other things, this book will transform the nature of public life while rendering obsolete the field of corporate public relations.
Frank E.A. Sander
Bussey Professor and Associate Dean, Harvard Law School
Sets forth a powerful strategy for dealing with major public policy controversies. This book is the perfect antidote to an increasing tendency to polarize issues and escalate tensions.
Max H. Bazerman
J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations, J.L. Kellogg Graduate School of Management, Northwestern University
Executives, governmental leaders, public relations professionals, attorneys, and others need to read this book before they are in the midst of their next crisis. It will provide the basis for seeking reason in the sea of emotion that accompanies most conflicts.