Customer Evaluations of Service Failure and Recovery Encounters (Paperback)
  • Customer Evaluations of Service Failure and Recovery Encounters (Paperback)
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Customer Evaluations of Service Failure and Recovery Encounters (Paperback)

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£47.90
Paperback Published: 09/01/2003
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Publisher: Diplom.de
ISBN: 9783838662916
Weight: 381 g
Dimensions: 210 x 148 x 17 mm

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