Visit our Christmas Gift Finder
Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior (Paperback)
  • Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior (Paperback)
zoom

Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior (Paperback)

(author), (author), (author), (author)
£9.99
Paperback Published: 01/09/2004
  • Not available

This product is currently unavailable.

  • This item has been added to your basket
The authors of the "New York Times" bestseller "Crucial Conversations" show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. You can discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular "Crucial Conversations". It includes scripts modelling the best way to deal with confrontations.

Publisher: McGraw-Hill Education - Europe
ISBN: 9780071446525
Weight: 394 g
Dimensions: 226 x 152 x 17 mm

You may also be interested in...

The Tao of Coaching
Added to basket
Manager's Guide to Employee Engagement
Added to basket
Training and Development For Dummies
Added to basket
Successful Interviewing and Recruitment
Added to basket
Snakes in Suits
Added to basket
£12.99
Paperback
Managing People
Added to basket
DK
£5.99
Paperback
Managing Others: Teams and Individuals
Added to basket
The Talent Wave
Added to basket
Human Resource Management in Ireland
Added to basket
Handling Resistance Pocketbook
Added to basket
Quick Win HR Ireland
Added to basket
£10.95
Paperback
Get A Grip
Added to basket
£12.99
Paperback

Please sign in to write a review

Your review has been submitted successfully.