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Consumer Complaints and Compensation:: A Guide for the Financial Services Market (Paperback)
  • Consumer Complaints and Compensation:: A Guide for the Financial Services Market (Paperback)
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Consumer Complaints and Compensation:: A Guide for the Financial Services Market (Paperback)

(author)
£150.00
Paperback 669 Pages / Published: 31/05/2005
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Examines the compliance and redress regime for misselling, administration and claims problems with a practical emphasis on complaint handling, borne of the author's experience as a consultant and trainer. This book serves as an easy to use guide to the complaints sourcebook for the smaller IFA, and acts as a reference book for the larger firms.

Publisher: Sweet & Maxwell Ltd
ISBN: 9781898830993
Number of pages: 669
Weight: 1027 g
Dimensions: 234 x 156 x 34 mm

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