Consumer Complaints and Compensation:: A Guide for the Financial Services Market (Paperback)Adam Samuel (author)
Paperback 669 Pages / Published: 31/05/2005
- Not available
Examines the compliance and redress regime for misselling, administration and claims problems with a practical emphasis on complaint handling, borne of the author's experience as a consultant and trainer. This book serves as an easy to use guide to the complaints sourcebook for the smaller IFA, and acts as a reference book for the larger firms.
Publisher: Sweet & Maxwell Ltd
Number of pages: 669
Weight: 1027 g
Dimensions: 234 x 156 x 34 mm
You may also be interested in...
Please sign in to write a review
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at