Publisher: Palgrave Macmillan
Number of pages: 297
Weight: 394 g
Dimensions: 216 x 140 x 17 mm
Edition: 1st ed. 2011
"Every manager should read this book and take it to heart." Ian I. Mitroff, Professor Emeritus at the Marshall School of Business and the Annenberg School for Communication at the University of Southern California.
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