Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers - Lecture Notes in Computer Science 11970 (Paperback)Asbjorn Folstad (editor), Theo Araujo (editor), Symeon Papadopoulos (editor), Effie Lai-Chong Law (editor), Ole-Christoffer Granmo (editor), Ewa Luger (editor), Petter Bae Brandtzaeg (editor)
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This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions.
The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
Publisher: Springer Nature Switzerland AG
Number of pages: 273
Dimensions: 235 x 155 mm
Edition: 1st ed. 2020
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