The fast pace of today's business world involves constant new challenges - meeting new people, international travel, conferences and entertaining, and the need to represent your company in a variety of situations. If you don't know what to do, you can quickly feel nervous and stressed, perform inappropriately and jeopardise your opportunities of business success. Business Etiquette for the 21st Century shows you what to do - and what not to do. Discover how to: Maximise your image and make the best impression at all times; Learn the correct codes of behaviour for your workplace; improve your communication skills in person, by phone, email and letter; Boost your social skills so that you will be able to build contacts and get the best from any social or business occasion; Communicate effectively with your peers and managers and improve your career prospects; Run and participate in meetings effectively; Understand and respect the differences in culture and etiquette around the world
Publisher: Little, Brown Book Group
Number of pages: 272
Weight: 348 g
Dimensions: 216 x 135 x 18 mm
You may also be interested in...
Please sign in to write a review
Simply reserve online and pay at the counter when you collect. Available in shop from just two hours, subject to availability.
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at