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Business 2000: Customer Service - Learner Guide (Paperback)
  • Business 2000: Customer Service - Learner Guide (Paperback)

Business 2000: Customer Service - Learner Guide (Paperback)

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Paperback 167 Pages / Published: 06/06/2001
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Business 2000: Customer Service is a new way to introduce customer service skills. With information on the importance of customer service, understanding and satisfying the customer's needs, and ways to interact with the customer, the sleek 4-color design holds the user's attention. Learn how to provide superior customer service, ways to handle difficult situations, and more!

Publisher: Cengage Learning, Inc
ISBN: 9780538431262
Number of pages: 167
Weight: 380 g
Dimensions: 274 x 213 x 10 mm

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