While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now.BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.Key FeaturesPresents a variety of best practices for engaging stakeholders, driving participation, and managing BPI projects regardless of their complexityDetails a step-by-step, six-phase approach to managing BPI projects effectively and successfullyShows how to enable and support continuous evaluation best practices to make process improvement a part of the culture of the organizationIncludes a focus on the people side of change management as well as how to engage and manage virtual BPI project teamsWAV offers a variety of relevant downloadable questionnaires, surveys, and templates, as well as a threaded case study showing the concepts applied to a real-life project-available from the Web Added Value™ Download Resource Center at www. jrosspub.com
Publisher: J Ross Publishing
Number of pages: 312
Weight: 572 g
Dimensions: 229 x 152 x 22 mm
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