Automotive Service Management: Operations Management (Paperback)
  • Automotive Service Management: Operations Management (Paperback)
zoom

Automotive Service Management: Operations Management (Paperback)

(author)
£44.99
Paperback 144 Pages / Published: 05/05/2003
  • We can order this

Usually dispatched within 1 week

  • This item has been added to your basket
All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for successfully managing an automotive service facility - personnel management, business management, and sales and marketing - are thoroughly examined, with each individual book offering proven solutions for effectively tackling challenges faced by today's professional automotive service managers. The result is a framework from which technicians can learn to make consistent, high quality, and productive automotive service a part of every day shop operations. The series creatively combines both education and training to illustrate the importance of achieving operational excellence every time there is an opportunity to provide automotive service. This series is also a superb resource for those interested in Auto Service Management as their career path.

Publisher: Cengage Learning, Inc
ISBN: 9781401826659
Number of pages: 144
Weight: 336 g
Dimensions: 280 x 216 x 7 mm
Edition: New edition

You may also be interested in...

Sidecars
Added to basket
£4.99
Paperback
MG T Series Restoration Guide
Added to basket
The Model T Ford
Added to basket
£4.99
Paperback
Vintage Motorcycles
Added to basket
£4.99
Paperback
Citroen DS
Added to basket
£22.00
Hardback
Race Car Aerodynamics
Added to basket
The Austin Seven
Added to basket
£4.99
Paperback
Motor Vehicle Engineering
Added to basket
Ferguson T20 in Detail
Added to basket
Race Car Vehicle Dynamics
Added to basket

Please sign in to write a review

Your review has been submitted successfully.