Agents of Change: Managing the Introduction of Automated Tools (Paperback)Barbara M. Bouldin (author)
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Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.
Publisher: Pearson Education (US)
Number of pages: 224
Weight: 419 g
Dimensions: 237 x 158 x 15 mm
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