Advances in Banking Technology and Management: Impacts of ICT and CRM (Hardback)Vadlamani Ravi (author)
Hardback 364 Pages / Published: 30/12/2007
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This is an examination of the various technical and organisational elements that impact services management, business management, risk management, and customer relationship management.
Publisher: IGI Global
Number of pages: 364
Weight: 1170 g
Dimensions: 280 x 216 x 22 mm
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