Achieving Organizational Excellence: A Quality Management Program for Culturally Diverse Organizations - Management for Professionals (Paperback)Flevy Lasrado (author)
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This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.
The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Publisher: Springer Nature Switzerland AG
Number of pages: 193
Weight: 454 g
Dimensions: 235 x 155 mm
Edition: Softcover reprint of the original 1st ed. 201
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